Mason City Auto Repair

I can't explain how amazing my first experience was with this group of mechanics. First, they took me in as a new customer the day that I called. Brian offered me a loaner vehicle without me even asking or mentioning anything about needing one. Made me feel 100% confident in their ability to keep me safe and prioritized only the most important work that was absolutely necessary, while keeping me in my budget. I received nothing but great customer service and every face I came in contact with was smiling. Walking into a car repair business has always been so uncomfortable for me until now. I will never go anywhere else! With all of that being said, the most important key factor in knowing I was at the right place was the fact that they participate in a program for the month of October called Brakes for Breasts. I received my brakes for free because of this program and 10% of the service repair fee went to this amazing program to help fight breast cancer!!! They did this without bragging or mentioning it to me until my bill was being paid! How selfless. Amazing people at this shop! Thank you so much to everyone today. I am so impressed!

On time, explain things, friendly

Excellent service as usual. This time I especially appreciate the work being done before noon.

Had great knowledge of the problem took care of it very easy to work with very pleasant nice shop

Staff friendly and knowledgeable. Building clean and well kept. After a chunk of change think the problem may be solved. Thrilled about the 47 positive things about my car!!

Thanks alot

As always, quality work. You can rest assured that your car will be in great shape from the repairs when you leave the premises. The electronic record and email shows you the work to be done with photos so when you call to authorize the service or additional service, you will see the need for the repair. No other repair company has ever done this in my life (and I have been driving for decades and owned a lot of cars).

Roger does a fantastic job !!

Always do a good job.

Great crew, always up front, and care. Thank you!