Greet customers, schedule appointments, answer phones. Create repair orders with customer’s concerns, order parts, build estimates, light bookkeeping/cashiering. Ensure Customer Satisfaction and a Positive Customer Experience
Inspect, Service and Repair customer’s vehicles. Provide Service Advisor with accurate inspection results and descriptions of what vehicle needs. Build a repair plan with different options of repairs. Carry out authorized customer repairs, ensure excellent workmanship and quality control.