Mason City Auto Repair

The automotive world is ever changing. To keep up with that, training is a requirement in order to provide the best possible service around. At the beginning of this month, we had the opportunity to take our staff to Vision Hi-Tech Training, one of the top training conferences in the United States. It provides knowledge in management, service advisory and technical areas. Our staff came back with ideas to better themselves and the shop. We also had a bit of fun as you can see in the photo above! Key takeaways were to always be mindful of our attitude, as it sets the tone for the whole day for the whole shop; Hands-on training is key for our technicians, as it is for most of us; and know what customers want: convenience, keeping completed promise times, & empathy. We are always striving and providing opportunities for training for our entire shop. We believe that knowledge is power and that will provide the best service for our customers.   Have a great Spring

Think about how many of your household items use batteries. Batteries are used in almost anything driven by electricity. If is found in automobiles, cell phones, desktops, televisions, radios, calculators, machinery, solar panels, power banks, remote controls, down to your alarm clock. Batteries are what keeps our phones, tablets, and laptops portable. Batteries are devices used to store chemical energy that can be converted to useful and portable electrical energy. They have been around since the 19th century. It all started with the name. Benjamin Franklin coined the name battery to describe an array of glass particles that were charged. That was in 1748. Scientist Alessandro Volta created the first battery when he layered silver, separated by paper, and dipped it in a mixture of salt/acid and zinc. Imagine if batteries weren’t around to help us with every day things like driving, internet surfing on our cell phones, flashlights, etc. They have also become a big part of our ... read more